Shipments and returns

 

Shipping costs:

Europe: free shipping
Outside Europe: fee € 10,00
Shipped in a protective tube. Posters are not delivered with frames.

 

Delivery times:

Denmark: Delivery time is 3 - 4 working days. Norway, Sweden and Finland: Delivery time approx. 5 working days. European Union: Delivery time approx. 6 working days. Boxes are amply sized and your items are well-protected.

 

Exchanges

We gladly accept exchanges within 14 days of receipt, free of charge. However, we can only exchange non-faulty items that are in their original condition and have not been used. The merchandise must be returned in one mailing. We reserve the right to refuse multiple returns at different times from one order. Please return shipment to: BJERREGARDEN, Junovej 36, 8270 Højbjerg, Denmark.

 

Right to return

When you shop at www.bjerregarden.com you have a warranty. This means that you can either get a refund or reduction in price, depending on the specific situation. Of course it is a requirement that the complaint is justified and that the defect is not caused by incorrect use of the product or other injurious behavior. Please contact us before any returns. If the complaint is justified we will refund your shipping costs. When you return the product, please state what the problem is as detailed as possible. Remember that the product must always be returned in protective packaging, and get a receipt for shipment so that we can reimburse your shipping costs. Please return shipment to: BJERREGARDEN, Junovej 36, 8270 Højbjerg, Denmark.